Terms and Conditions


Purchase of products or services from this site

Your purchase of any product or service on this Site forms a legally binding agreement between you and The Friends of the Liberty Theatre and Cultural Centre Incorporated (ABN 90 437 256 152) (the Association) on these Conditions of Sale. You also agree to be liable for any breaches of the Conditions of Sale by individuals using products or services purchased by you on this Site. Children under the age of 16 must obtain the permission and assistance of their parent or guardian to purchase any product or service from this Site.


Classification

You acknowledge the Association’s right to enforce film classification requirements set by the Australian Classification Board and you will not purchase tickets that you (and any persons on whose behalf you purchase tickets) are not legally entitled to see. For instances, if you are under 15 years of age you cannot purchase and use tickets for a film classified MA15+. The Association reserves the right to insist that you provide suitable identification depending on a film’s classification.


Piracy

Cameras, audio and video recorders are not permitted inside the auditorium. Violators will be prosecuted under Australian copyright law and fines of up to $60,000 may apply.


Personal information and payment system

For online purchases on this website, you consent to Stripe Payments Australia Pty Ltd A.C.N. 160 180 343 collecting your personal information to process payments made by you on this Site through its Stripe Connect service. Stripe Payments Australia is contactable through its website https://stripe.com/au/contact and you have a right to request Stripe Payments Australia to access any personal information Stripe Payments Australia has collected relating to you. Your payment and credit card details submitted using this Site are fully encrypted through industry-standard secure software server technology. The Association recommends that you check the Verisign certificate at the time of any purchase to confirm this measure has been taken. If you suspect that unauthorised use of your credit card has occurred as a result of a purchase from this Site, you should notify your credit card provider immediately in accordance with its reporting rules and procedures.

When signing up for a membership to The Friends of the Liberty Theatre and Cultural Centre Inc., we will collect your name, email, phone number and address. We will only use this information to contact you regarding your membership and any events or promotions held by the Association. Your information is only accessible by the Association’s management team and will not be passed on to any third parties. If you need assistance with this or any other questions then please contact us. Your information will be held on our system as long as you remain an active member.


Concessions

Where you purchase concession tickets or memberships online, suitable identification must be provided onsite.


Online fees

The purchasing of products and services may be subject to credit card and other fees.


Times and session details

Times and session details in relation to tickets purchased through this Site are subject to change without notice.


Refund and return policy

To the extent permitted by law, and without limiting the application of Australian Consumer Law and the Consumer Guarantees, the Association’s liability to you in connection with the purchase or use of any products or services obtained from this Site is limited to either:

(a) replacement of those products or services; or
(b) a refund of the cost of purchase of those products and services.

Refunds or exchanges are not available where you simply change your mind, or where you have mistakenly purchased the wrong ticket or where you do not have a receipt for the products or services.

To the extent permitted by law:

(a) The Association (including its related bodies corporate and affiliates), its directors, officers, employees, volunteers and agents exclude all liability to you and any other persons who use a product or service you have purchased from this Site including liability for any consequential loss or damage, indirect, incidental, special damages, or loss of business or profits; and
(b) you agree that the Association may retain any booking fees or other incidental costs such as postage incurred in issuing a refund.


GST

GST applies to the purchase of products and services from this Site and will be charged at the time of purchase.


Force majeure

The Association’s obligations to you will be suspended for the period in which the Association is affected by any event beyond its reasonable control which shall include without limitation an act of God, fire, flood or other extreme weather event, natural disaster, strike, electricity, power or communications failure, shortage or unavailability of products or services or a change in applicable law.


No re-sale or promotional use

Products or services obtained from this Site (including vouchers) may not be re-sold for commercial or promotional purposes, bundled with other goods and services or used for promotional purposes without the Association’s prior written consent.


Website links

Sometimes our website contains links to other websites, for your convenience and information. When you access a website other than www.libertytheatre.com.au, we are not responsible for the privacy practices of that site. We suggest that you review the privacy policies of each site you visit.